Retro takes pride in customer satisfaction! If there are any concerns about your order or items and or services received please contact us and we will make it right!. We will be happy to replace or refund your entire order or any portion of your order. You may prefer to receive a non-expiring pre-paid Gift Certificate for greater or equal value of the missing or problem items.

If you require immediate refund or replacement please call us at 1 (780) 679-2245 and we will provide a quick and satisfactory solution. If you are unable to call us, please email us at orders@play-here.ca with your concerns. We will respond to email within the next business day.

You can also stop by or mail us:

Retro
Attention: Manager
5017 - 51 Street
Camrose, Alberta T4V 1S6

Phone: 780-679-2245

Thank you, Retro Management